Privacy Policy

1. Introduction

At Clespacios, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By accessing or using Clespacios, you agree to the collection and use of information in accordance with this policy. This Privacy Policy applies to all services offered by Clespacios, including our website, mobile applications, and any other services we provide.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly to us when you:

• Create an account or update your profile
• Create digital spaces, forms, or events
• Communicate with other users
• Submit feedback or contact our support team
• Subscribe to our newsletter or promotional communications
• Participate in surveys, contests, or promotions
• Make purchases through our platform

This information may include your name, email address, profile picture, payment information, and any content you create or share through our Services.

2.2 Information We Collect Automatically

When you access or use our Services, we automatically collect certain information, including:

• Log Information: We record information about your use of our Services, such as the type of browser you use, access times, pages viewed, and your IP address.
• Device Information: We collect information about the computer or mobile device you use to access our Services, including hardware model, operating system, unique device identifiers, and mobile network information.
• Usage Information: We collect information about your interactions with our Services, such as the features you use, the content you view, and the actions you take.
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about products, services, offers, promotions, and events
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience with our Services
• Facilitate connections between users with similar interests or projects
• Provide analytics and insights about your digital spaces and events

4. How We Share Your Information

We may share the information we collect in the following circumstances:

• With Other Users: When you create a public digital space or event, the content and certain profile information may be visible to other users. You can control the visibility of your spaces through your privacy settings.
• With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• For Legal Reasons: We may share information if we believe that disclosure is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety, rights, or property of Clespacios, our users, or the public; or to detect, prevent, or address fraud, security, or technical issues.
• With Your Consent: We may share information with third parties when you give us consent to do so.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, user information may be transferred as a business asset.

We do not sell your personal information to third parties for advertising or marketing purposes.

5. Your Choices and Rights

You have several rights regarding your personal information:

• Account Information: You can update or correct your account information at any time by logging into your account settings.
• Communications Preferences: You can opt out of receiving promotional emails from us by following the instructions in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
• Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can set your browser to delete or reject cookies. Please note that if you delete or reject cookies, this may affect the availability and functionality of our Services.
• Data Access, Correction, and Deletion: Depending on your location, you may have the right to access, correct, or delete your personal information. You can exercise these rights by contacting us at privacy@clespacios.com.
• Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will delete or anonymize it.

If you delete your account, we will delete or anonymize your information within 30 days, except for information that we are required to retain for legal or legitimate business purposes.

7. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems or your information.

You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. If you become aware of any unauthorized use of your account or security breach, please contact us immediately.

8. International Data Transfers

We may transfer, store, and process your information in countries other than your own. By using our Services, you consent to the transfer of your personal information to countries outside your country of residence, which may have different data protection rules than those of your country.

When we transfer personal information outside of the European Economic Area, we implement appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible. If you believe that a child under 18 has provided us with personal information, please contact us at privacy@clespacios.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make material changes, we will notify you through the Services or by other means, such as email. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

Your continued use of our Services after any changes to this Privacy Policy indicates your acceptance of the updated terms.